All orders will be processed within 24hrs of receipt of full payment. Orders with pending payments (Credit Card and Bank Transfer) will not be shipped until full payment has been received. Collectable Aircraft Wings Australia with holds the right to allow a minimum of seven working days (from date of payment conformation) to ship your purchase. In addition, if your order will require longer than seven working days to be shipped, you will be contacted by one of our crew members regarding the appropriate details.
Orders for multiple articles will be shipped as one combined parcel once payment for all transactions has been received. Orders which feature a combination of in-stock and pre-order products will be dispatched once all items are available / in-stock.
Collectable Aircraft Wings Australia will ship both domestically and internationally via Australia Post only.
Domestic Shipping (Australia): All domestic orders are dispatched via Australia Post only.
Parcel Post: All transactions sent via Australia Post's Parcel Post service are inclusive of insurance for the value of the purchase (excluding shipping) and also include tracking. Australia Post's insurance covers the customer for both loss and damage.
Express Post: Need your order in a hurry? Australia Post's Express Post service offers guaranteed next business day delivery within the 'Express Post delivery network'. See if you are eligible for this service: Express Post Domestic Delivery Network.
International Shipping (Worldwide): All international orders are dispatched via Australia Post's International Air Mail Service only.
Pack and Track International: Australia Post's Pack and Track International service is available for shipping to 26 countries worldwide and features full tracking on every article lodged with Australia Post under 2.0kg. For a complete list of countries in which Pack and Track is available, please refer to the following Australia Post link: Pack and Tracking International Destinations. Orders where Australia Post's Pack and Track International service is unavailable will be dispatched via Australia Post's Registered Post service which offers similar benefits. Please refer to the below sub-paragraph for more information on the Registered Post International service.
Registered Post International: Australia Post's Registered Post International service is available for countries located in; Australia Post's Zone 5, and where the Pack and Track International service is unavailable. The Registered Post International service includes added security on all parcels and requires the signature of the addressee on delivery. The Australia Post Registered Post International service unfortunately does not feature parcel tracking and is available only for articles up to 2.0kg.
Express Courier International: Australia Post's Express Courier International service is available worldwide and features full tracking and signature on delivery for added security. Delivery is usually completed within 3-6 business days and is available on every item shipped internationally by Collectable Aircraft Wings Australia.
All international freight charges are exclusive of insurance, if insurance is required for an order, please contact us for rates prior to purchasing. Collectable Aircraft Wings Australia is not liable for any Customs and/or Import Taxes or Duties on your purchase.
Free Postage Offer (Australia):
Offer is only valid for Australian buyers only, posting to any of the states and territories of Australia.
The option for free postage will automatically be enabled once your cart total is above $500 AUD.
All orders eligible for the Free Postage Offer will be shipped via Australia Post’s Standard Post service and included Insurance for the value of the contents, Signature on Delivery and Tracking.
Free International (New Zealand) Postage Offer:
The Free International Postage Offer (F.I.P) is available to customers shipping to any address in New Zealand and associated territories. All orders must exceed $500AUD (ex GST) to qualify for the F.I.P offer.
Orders which meet all the requirements for the F.I.P offer will be dispatched via Australia Post's Express Courier International which includes delivery within 3-6 business days, tracking and signature on delivery.
All items dispatched domestically (within Australia) are inclusive of insurance via Australia Post for the value of the purchase only. Items dispatched Internationally (outside of Australia) do not include insurance. It is advised that International customers consider the option of sending their order with insurance. Rates for insurance can be supplied by contacting us via E-mail or phone.
Collectable Aircraft Wings Australia does not accept any responsibility for lost or damaged articles.
Address and Contact Information:
It is important that any new or existing customers wishing to create or amend their address or account information ensure that any details supplied or amended are correct. This includes, correctly spelt names, street addresses, house / unit numbers, P.O. Box numbers, post codes, contact phone numbers and e-mail addresses.